Accessibility

Our Commitment to Accessibility

Catalyst Goods Co. is committed to making our website accessible to all visitors, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we continually work to improve the accessibility of our online shopping experience.

What We Do

We take the following steps to ensure accessibility on our website:

  • Semantic HTML — Our pages are built with proper heading structure, landmark regions, and meaningful link text to support screen readers and assistive technologies
  • Keyboard navigation — All interactive elements on our website, including menus, buttons, forms, and the shopping cart, can be accessed and operated using a keyboard alone
  • Color contrast — We maintain sufficient color contrast ratios between text and backgrounds across our website to ensure readability
  • Alternative text — Product images and decorative graphics include descriptive alternative text where appropriate
  • Form labels — All form fields, including those in our checkout process, include visible labels and are properly associated with their inputs
  • Responsive design — Our website is designed to work across devices and screen sizes, including when text is enlarged up to 200%
  • Focus indicators — Interactive elements display visible focus outlines when navigated by keyboard

Known Limitations

While we strive for full accessibility, we are aware of the following areas where our website may not yet meet all WCAG 2.1 Level AA criteria:

  • Third-party content — Some elements provided by third-party services (payment forms, embedded widgets) may not fully meet accessibility standards. We work with our service providers to improve these components.
  • Older product images — Some product images may have limited or generic alternative text. We are working to update all product images with detailed descriptions.
  • PDF documents — Some downloadable PDF documents may not be fully accessible to screen readers. If you need the information in an accessible format, please contact us and we will provide it.

Alternative Ways to Shop

If you encounter any difficulty using our website or need assistance with your order, our customer support team is available to help you complete your purchase or answer any questions:

  • Email: support@catalystgoods.store — We respond within one business day
  • Hours: Monday through Friday, 9:00 AM to 5:00 PM Pacific Time

We can assist you with browsing products, placing an order, checking order status, processing returns, and any other aspect of your shopping experience.

Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier or have a suggestion for improvement, please let us know:

When reporting an issue, please include:

  • A description of the problem you encountered
  • The page or feature where the issue occurred
  • The browser and assistive technology you were using (if applicable)
  • Your preferred method of contact

We take all accessibility reports seriously and will respond within two business days with an update on the issue and, where possible, an alternative way to access the information or complete the task.

Ongoing Efforts

Accessibility is an ongoing process, not a one-time project. We regularly review our website against WCAG 2.1 Level AA guidelines, test with assistive technologies, and incorporate feedback from our customers to make our shopping experience better for everyone.

Catalyst Goods Co.
16061 Tellim Ln, Huntington Beach, CA 92647
support@catalystgoods.store

Last updated: September 2026

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